Wedding Insurance Direct

Common Questions

These common questions and answers do not consider your personal circumstances. To ensure the Wedding Insurance Direct policy suits your needs please view the Wedding Insurance Direct - Policy Wording in detail.

What is Wedding insurance?

Wedding Insurance Direct provides financial protection for loss(es) caused by events that can occur in the planning of a wedding and on the wedding day itself.

What kind of "events" does the policy cover?

From damage to the bridal attire to the loss or damage to the wedding gifts, the Wedding Insurance Direct Policy covers the wide range of events that may occur during the planning and day of a wedding. For more detail on what is covered please visit the What is Covered section of the website.

Can I buy a policy for a friend or relative?

Yes. You do not have to be the bride or groom to purchase the policy.

How does the policy help me on the day?

Our Concierge Service can help - 24 hours a day, 7 days a week - when something goes wrong on your Wedding Day. The Concierge Service can help with a wide range of circumstances from helping you to find a replacement photographer to organising cakes and cars. For more detail please visit the Concierge Service section of the website.

Who is the insurance company behind Wedding Insurance Direct?

Calliden Limited is the insurer of Wedding Insurance Direct. Calliden is an authorised Australian insurer, APRA approved, holding an Australian Financial Services Licence (No 284889) and their parent company is listed on the Australian Stock Exchange (stock code CIX).

How do I make a claim

To make a claim on your policy simply download and complete the claims form. To illicit the fastest response we recommend that you give us notice of your claim as soon as possible, then send it off to:

• Wedding Insurance Direct
• c/- Calliden Limited
• PO Box 2717
• Taren Point
• NSW 2229

For more detail on what you'll need to how a claim please visit our How to Claim section of the website.